This hotel is in a perfect area of Hanley, within walking distance of the shopping centre, restaurants, theatre, and museum. The staff provide a warm and friendly welcome, and the rooms are clean and comfortable, with all the usual amenities including air conditioning and a 40" wall-mounted TV. The breakfast offered includes continental options and is included in the price, making it great value for money.

No mention of any aspect that could be improved.

temperature control and beds were a very nice touch. the staff was helpful and the hotel met requests.

In the grand scheme of things, it's good bang for your buck. the rooms are decently spacious. 😊

Convenient location for Christmas market and traffic noise not an issue. Comfortable bed and plenty of space in the room.

Breakfast was a bit chaotic with limited options and some items being cold. the interior decor was a bit dated and could do with an update.

The hotel's location is convenient, as there are many restaurants down the road and it's uphill to the town center. One can also visit the Emma Bridgewater factory, which makes for a great Mother's Day treat. the rooms are clean and spacious, with comfortable beds and a well-working air conditioning system. the staff are friendly and welcoming, providing great service. the breakfast was tasty, and the included dining deal was great value.

The rooms are spacious and have all the usual amenities, including air con and a 40" wall-mounted TV. The staff are friendly and provide great service. Breakfast is included and offers a variety of continental options.

No negatives, everything was great.

The hotel is well located in a perfect area of Hanley, not far from the centre of Hanley and within walking distance of the shopping centre. The staff were really helpful and made our stay pleasant. The rooms were clean and comfortable, with a bath and shower in each. The breakfast, which was included in our rate, served a variety of options including continental choices.

All was fine, nothing to complain about.

Convenient location for a stopover before visiting Alton Towers, with ample free parking. The room was comfy with a nice firm bed and pillows. Quiet and peaceful atmosphere for a restful stay.

Building works in progress nearby, but did not cause any disturbance. Room was not properly cleaned, found previous guest's nail clippings on the floor.